MRO

MRO
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MRO, a leader in disclosure management and health information exchange (HIE), offers healthcare providers an enterprise-wide solution for the secure and compliant exchange of Protected Health Information (PHI). The company’s range of solutions spans release-of-information, payer audit compliance and tracking, accounting of disclosures and document management. Additionally, MRO’s patient portals, Direct Secure Messaging services and government interfaces (CMS, SSA/DDS) enable electronic HIE.

MRO

 •  January 30

MRO rated No. 1 for ROI in 2018 Best in KLAS: Software & Services report KLAS researchers collect feedback from thousands of healthcare providers each year to offer an honest, accurate and impartial overview of vendor performance in the industry. The Category Leader designation is awarded to the software and services vendor/solutions that have...

MRO

 •  January 20

“When meeting with MRO for the first time, they offered insight into our Release of Information (ROI) system, and immediately addressed a need to take an enterprise-wide approach to disclosure management. In follow-up conversations, we saw how willing MRO was to answer questions and provide a deeper dive into their service. One of the things that...

MRO

 •  August 16, 2017

Ranked at No. 3988, the health information disclosure management company experienced continued growth last year, maintained high levels of client and employee satisfaction “The Inc. 5000 is the most persuasive evidence I know that the American Dream is still alive,” said Inc. President and Editor-In-Chief Eric Schurenberg. “The founders and CEOs of...

MRO

 •  May 2, 2017

“We formed MRO on the premise that a better platform for Release of Information could be built,” said Stephen Hynes, MRO CEO and co-founder. “Fifteen years later, the company continues to evolve to meet the demands of our changing industry. We aim to hire, train and retain the most qualified staff, foster a client-focused culture, and continue to...

MRO

 •  March 29, 2017

Traditional Release of Information (ROI) processes vary greatly in comparison to the more compliant and efficient workflows made possible through MRO’s ROI platform. MRO’s workflow differentiates itself with its thorough, efficient and effective processes, technology and people. Traditional ROI Workflow Traditionally, ROI requests arrive at a...

MRO

 •  March 28, 2017

Protected Health Information disclosure management firm ranked No. 34 on annual list of best midsize companies to work for in the Philadelphia region Several aspects of workplace culture were measured, including alignment, execution and connection; the survey also measured employee engagement through retention, motivation and referral. Common...

MRO

 •  March 27, 2017

“We have the p leasure of working with the industry’s most dedicated and hardworking professionals, who uphold high standards of integrity,” said Stephen Hynes, CEO for MRO. “The MRO team always enjoys spending HIP Week celebrating our HIM partners and employees who perform their duties masterfully throughout the year.” During HIP Week, health...

MRO

 •  February 28, 2017

Distinction singles out Patient Advocate program for its innovative approach to customer service The Patient Advocate program was initiated by MRO’s Client Support team in 2016 to elevate the PHI disclosure management company’s focus on patient satisfaction. The Patient Advocate team provides specialized support to patients requesting medical...

MRO

 •  January 31, 2017

KLAS researchers collect feedback from thousands of healthcare providers each year to offer an honest, accurate and impartial overview of vendor performance in the industry. The Category Leader designation is awarded to the software and services vendor/solutions that have outperformed others in their respective fields; it is based entirely on...

MRO

 •  January 18, 2017

Managing the disclosure of Protected Health Information (PHI) from within a healthcare organization is more complex than ever for a variety of reasons, including evolving federal regulations, the rising tide of government and commercial payer audits and a strong push to manage and exchange health information electronically. Medical records request...