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Avidex is an award-winning, innovative leader in the design, integration, project management, equipment procurement and support services of audiovisual solutions for commercial and healthcare clients. Avidex successfully partners with architects, contractors, consultants and executives to create boardrooms, videoconference rooms, training facilities, digital signage and many additional projects that incorporate AV needs.

Avidex

 •  December 28, 2017

As a recap in case you missed the be ginning of this series, a patient journey map has two lines. One line is the patient’s expected level of satisfaction. This is the base level of expectation of what they feel a normal patient experience entails. The second line contours the experience itself. This line typically goes up and down throughout the...

Avidex

 •  December 28, 2017

Journey mapping has become a very popular exercise across several industries, including manufacturing, services and yes, you guessed it, healthcare. Journey mapping is much more than a buzzword or a fad however. It is an essential part of developing a superior patient experience. In fact, your practice or facility may have already or be in the...

Avidex

 •  June 29, 2017

Nationwide, the epidemic of Emergency Departments (Emergency Rooms) being used as “primary care” by patients who don’t necessarily require emergency care has been on the increase for years. Although it varies from state to state, there are a number of variables that contribute to these occurrences. However, in all cases, an over-crowded ED can...

Avidex

 •  June 13, 2017

If you are a technology manager in a healthcare facility, one organization that should be on your radar is the American Telemedicine Association (ATA), whose stated mission is to help “transform healthcare by improving the quality, equity and affordability of healthcare throughout the world.” In addition to being a member community for sharing best...

Avidex

 •  April 20, 2017

Healthcare is a language all its own. It has a unique lexicon that allows doctors, nurses, and staff to communicate with each other. Pain can be dull or acute, fractures can be hairline or compound, and internal injuries can be ventral or dorsal and thoracic or abdominal. All of this terminology matters a great deal in delivering care and in...

Avidex

 •  February 22, 2017

A couple months back we took a look at how important patient satisfaction is becoming in healthcare. Payments are transferring to a model that evaluates outcomes and requires that the patient is satisfied with their care in order to receive the full amount billed for the services rendered. One potential problem for providers however, is trying to...

Avidex

 •  January 31, 2017

On the 20th of January, a new president took office. Barack Obama graciously exited the White House handing the keys to the inbound Donald J. Trump. President Trump was a vocal opponent of the Affordable Care Act, (ACA), and had promised to reverse it once in office. What ultimately happens to President Obama’s signature piece of legislation is yet...

Avidex

 •  January 24, 2017

If you are an avid follower of technology news, you can’t help but have heard the term “AI”. AI stands for Artificial Intelligence, a field of technology pioneered by Alan Turing when he created a machine to break the German’s Enigma Code during World War II. The end goal for those developing AI will be the creation of a sentient machine that can...

Avidex

 •  November 9, 2016

There has been a recent shift in healthcare from a fee-for-service environment to a pay-for-performance model. The shift is a good one in most people’s eyes as it focuses more on the patient and the actual results than it does the provider and their services. The performance of a healthcare provider is now evaluated based on patient outcomes (70%)...

Avidex

 •  August 31, 2016

You are already a bit nervous. You are having a very personal medical issue that you find a bit embarrassing. In fact, you are even a little nervous about talking to your doctor about it. You sit quietly in the examination room after your vitals have been taken, awaiting the arrival of the physician. As you sit on the examination table, you hear...