The hospital’s central staffing office uses Cerner Clairvia Staff Manager and Demand Manager in a central scheduling office to save time and address a variety of scheduling issues.
Staff management IT is a common system in healthcare. Other vendors that market staff management systems include IBM Watson Health, ANM Healthcare and MedPro Healthcare Staffing, to name just three among many companies providing similar services.
The intent of the scheduling IT at Bryan Medical Center is to align labor resources with the medical center’s strategic goals and patient needs.
Most hospitals and health systems across the country have similar goals on this score.
“Staffing is such an important part of the day-to-day functioning of the units, and to have the support of the central staffing office is beneficial,” said Angela McCown, RN, orthopedic/trauma and medical surgery oncology nurse manager at the Bryan Medical Center. “The staffing office knows the resources available throughout the organization.”
The management tool makes it possible for Bryan’s employees to better project staffing resources. It creates and manages schedules for the medical, surgical, intensive care unit, neonatal intensive care unit, labor, delivery, emergency and nursing departments.
“It also provides a valuable tool for administrative managers to manage the complexities of patient throughput, allowing us to make adjustments in our daily staffing levels throughout the day to best meet the needs of our patients,” added Lisa Vail, chief nursing officer and vice president of patient care services.
Prior to adding the new IT, the staffing office only scheduled nursing, but since then, leadership added 11 ancillary departments without hiring more staff. The eight staffing assistants create schedules for 34 nursing units and 11 ancillary units.
Office staff release schedules on a staggered basis to distribute the workload evenly and provides monthly reports on various staffing issues.